Road One was a great learning experience with advancement opptions

Office Manager (Former Employee) –  Ann Arbor, MI – September 22, 2018

My career at Road One taught me a lot. I started as an administrative assistant and quickly advanced to Office Manager. I was trained very well with many opportunities to explore and attend training and career seminars.

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Do not work here

Dispatcher and Customer Service Representative (Former Employee) –  Pittston, PA – September 29, 2018

Very poor management, favoritism, they don't pay you for OT, or sick time, or even time worked. The most stressful job I ever had in my entire life !! No training, unorganized. Treat you with no respect at all!! Overall, the worst company I ever worked for! Stay away.

Pros

Working with the drivers and the customers

Cons

Management, unorganized, stressful

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Don’t do it

OTR Truck Driver (Former Employee) –  Channahon, IL 60410 – September 5, 2018

Don’t do it. Don’t do it. Don’t do it. If you like to work and not get paid go ahead and apply. If you want to work for a contractor and ride in garbage subpar equipment go ahead and apply. When pay issues arise the company will not do anything to hold the contractors they hired you to work for accountable. Dispatchers suck. If they don’t like you especially if you follow DOT rules they will give you unprofitable moves purposely. Don’t do it.

Pros

None

Cons

Cons

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Nothing but favoritism

CDL Class A Driver (Former Employee) –  Charlotte, NC – August 13, 2018

Decent company, but if you haven't been there for years on end, you get the bad loads. Has potential to be a better company. They just need to get the favoritism gone.

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Stay far away from RoadOne

Dispatcher (Former Employee) –  Atlanta, GA – August 4, 2018

Liars, a lot of backstabbing, no written SOP, no communication of internal information. Do not apply or work there. This company runs through employees like turning on the water faucet.

Pros

none

Cons

Long hours, no breaks, working conditions are horrible, company culture is I ask you if you need help, yet if you ask me too many questions I will hold that against you.

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Data entry/ customer service

Customer Service (Former Employee) –  Fife, WA – June 11, 2018

Setup/scheduled appointments for containers to be moved from railway/termial to their site.
Make appointment for empties container to be return to termial. Trace in coming containers from rail/termial.

Pros

people

Cons

drivers

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Great Management and Dispatch

CDL-A DEDICATED LANE (Former Employee) –  Lincoln Park, MI – May 23, 2018

The Road One Staff was Great.
The Containers they pulled between Rail Yard and Warehouse were awful and full of violations.
Waiting 2 hours at the rail yard for a repair is common.

Pros

Decent Load Pay

Cons

Rail Containers had Constant issues slowing the drivers down

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good company

Tow Truck Driver (Former Employee) –  San Diego, CA – March 23, 2018

good company enjoyed working in the FSP division. Mike was a great supervisor . The pay was in line with industry in that area. The training program was good

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Decent Job

Billing Specialist (Former Employee) –  Cleveland, OH – January 2, 2018

Needs more opportunity for advancement in the company but an okay place to work and gain experience. I learned a lot about the trucking field and what to expect being at this company.

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Nothing to say

Dispatcher (Current Employee) –  465 West Trigg Memphis, TN 38106 – January 1, 2018

I enjoyed working for the company until the past 8 years and seemed like everything I did was deemed wrong and the stress started causes me to have chronic migraines. So I didnt know whst dirctipn to go in.

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Very poor working environment

Owner Operator Truck Driver (Former Employee) –  Port Wentworth Georgia. Savannah – December 15, 2017

Management is very disrespectful and they expect you to do what they want you to do that anytime this is not a good place for a contractor to lease a truck to work and expect to get paid a decent wage for all the hours that they put in in a day management is very poor they don't give you what you ask for without having some smart remark Orr you've done something wrong when you speak up about the way you're being treated
I work for work Road One in the past they restructured got new people in the office so I went back thinking it would be better it was worse they demand your respect but they don't want to give you any respect

Pros

You don't have to deal with management all day

Cons

You have to deal with them in order to make a living

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The people seemed to be nice

Customer Service/Document Specialist (Former Employee) –  Fife, WA – October 14, 2017

I felt everyone got along but apparently not. It was boring, and you were told to get things done but experienced employees didn't want you to learn even if they said they did

Pros

nice office

Cons

free insurance for single employee and make a SOP

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Was good place work they needed you for to many hours 60 plus a week,with no extra pay for over time

Dispatch Coordinator/Customer Service (Former Employee) –  Philadelphia, PA 19136 – August 3, 2017

Atypical day was to dispatch drivers , Customer service Rail tracing, Take rail billing info , and Communication of OS&D procedures .Hardest thing was all the over time and not getting paided for it

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Work is work

Customer Service (Current Employee) –  Chino, CA 91708 – July 22, 2017

You can have a lot work or none but don't think that the right people get noticed the real workers. Been there for while the slackers don't get reprimanded and the good ones don't get noticed

Pros

none

Cons

that there are no pros

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hardest part of the job

Dispatcher Assistant (Former Employee) –  Joliet, IL – April 13, 2017

no training process at all, everything is expected to be learned as you go. you come in an no one is willing to help you "claiming" they are busy while literally doodling flowers and hearts on paper.

Pros

nice office, brand new computers and furniture

Cons

co-workers talk about each other, very team uncoordinated

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Pretty Boring Job

Northeast Recruiter (Current Employee) –  Kearny, NJ – March 11, 2017

Getting new drivers recruited is the easy part, keeping drivers happy with rates and work is the hard part. My job is behind a desk all day, no really interaction with people , only on the phone.

Pros

close to home

Cons

not too much interaction

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unsupportive leadership

Dispatcher (Former Employee) –  Atlanta, GA – February 15, 2017

Corporate restructuring in Maryland led to a reduction in staff that was detrimental to the Atlanta office. Once veteran talent departed, the company declined quickly

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Good company

City Driver (Current Employee) –  Memphis, TN – October 29, 2016

Good company but 401k sucks n benefits not that gud
Hourly pay gud but no overtime I enjoy the company gud ppl just need small improvements like overtime n better insurance n 401k plan

Pros

Gud company

Cons

Benefits n insurance sucks

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Stay away

CSR (Former Employee) –  Channahon, IL – January 7, 2016

This place had to be THE worst place I have ever worked at. The compensation is horrible. They do not train you at all. Very stressful environment and the managers are horrible. They talk openly behind your back and to others. Very two-faced. I have heard the manager discipline someone from across the room in front of everyone. If you ask questions, they roll their eyes before answering.

Pros

None

Cons

Everything

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Productive enviroment to work in,

Owner Operator (Current Employee) –  Randolph, MA – October 30, 2015

Driving state to state.
Making sure the loads are delivered on time.
I Operate my own tractor trailer leased on with Road One Intermodal Logistics.

Pros

n/a

Cons

n/a

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I just love the open road

Owner Operator (OTR) (Current Employee) –  lincoln park,mi – October 21, 2015

sometimes your load isn't ready which can set your day back and get you behind because when you're ready to go home you're ready,

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12



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